Refund and Returns Policy

Thank you for visiting 99cents.ai, part of Nano Digital Group. Please read this policy carefully before making a purchase. You agree to the following refund policy by purchasing digital products from us.

 

 

1. Refund Eligibility

All sales of digital products on 99cents.ai are final and non-refundable unless there is a technical issue that we cannot resolve, which prevents you from accessing the product.

2. Technical Issues

If you encounter a technical issue with a product that prevents you from using it as intended, we will investigate the issue. If we are unable to resolve the issue within a reasonable timeframe or provide an alternative solution, we will issue a refund.

4. Refund Process

Refunds will be issued to the original payment method used for the purchase within 3 to 5 business days after approval. Please note that some payment providers may take longer to process refunds.

5. Non-refundable Situations

Refunds will not be provided for:

  • Change of mind or purchasing the wrong product
  • Failure to access the product due to reasons not attributable to a technical issue on our end.

6. Policy Changes

99cents.ai reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

3. Contact Us

If you believe you are eligible for a refund due to a technical issue, please contact our customer support team at info@99cents.ai with the following information:

  • Your order number
  • Description of the technical issue
  • Any steps you have taken to resolve the issue